Behavioral Health

Prior Authorization Requirement

For Licensed Individual Practitioners (LIPS) providers Rehabilitative Behavioral Health Services (RBHS) providers, prior authorization will be required starting June 1, 2019 for any combination of the following procedure codes for continued services after the 24th encounter within a calendar year per member: 90832, 90834, 90837, 90846, 90847, 90849, and 90853.

Additionally, for all provider types, Absolute Total Care will reset its benefit limits for all codes identified above to match the benefit limits currently outlined by the South Carolina Department of Health and Human Services (SCDHHS). For more details, click the button below to view the provider letter.

Provider News Article

Beginning on April 27, 2018 Behavioral Health providers should access their secure provider portal at absolutetotalcare.com.

Through the secure provider portal you can:

  • Check member eligibility
  • Submit and manage claims
  • Submit and view prior authorizations
  • Review and download payment history
  • View member gaps in care
  • Secure Message absolutetotalcare.com
  • Manage multiple accounts

For more information about the secure provider portal, visit the Login page.

If you have any questions, please call Absolute Total Care Provider Services at 1-866-433-6041.