Phone Directory

Member Services Phone 1-866-433-6041
Fax 1-866-912-3610
TDD/TTY: 711
Nurse Advice Line 1-866-433-6041, say "Nurse"
To Change Your Doctor 1-866-433-6041
Dental & Vision Questions/Problems (covered by Medicaid) 1-877-552-4642
Pharmacy Questions/Problems 1-866-433-6041
MemberConnections 1-866-433-6041
Start Smart for Your Baby® 1-866-433-6041
Language Assistance 1-866-433-6041
County Transportation Services (covered by Medicaid) Non-emergency transportation requires prior approval by the South Carolina Department of Health and Human Services (SCDHHS). Members should contact the SCDHHS Call Center at 1-888-549-0820 to find out which transportation broker (Logisticare or MTM) serves your county. Call Absolute Total Care Member Services at 1-866-433-6041 if you have difficulty scheduling a ride, someone will help you arrange transportation.
Mental Health/ Substance Abuse (covered by Medicaid) Call your local DSS office.
Are you hearing, speech or sight impaired?  If so, we can help you.  Call us at these special numbers. TDD/TTY: 711