Phone Directory
| Member Services | Phone (866) 433-6041 Fax (866) 912-3610 TDD/TTY (866) 912-3609 |
| NurseWise® Services | (866) 433-6041, option 7 |
| To Change Your Doctor | (866) 433-6041 |
| Dental & Vision Questions/Problems (covered by Medicaid) | Call your local DSS office. |
| Pharmacy Questions/Problems | (866) 433-6041 |
| MemberConnections | (866) 433-6041 |
| Start Smart for Your Baby® | (866) 433-6041 |
| Language Assistance | (866) 433-6041 |
| County Transportation Services (covered by Medicaid) | Non-emergency transportation requires prior approval by the South Carolina Department of Health and Human Services (SCDHHS). Members should contact the SCDHHS Call Center at 1-888-549-0820 to find out which transportation broker (Logisticare or MTM) serves your county. Call Absolute Total Care Member Services at (866) 433-6041 if you have difficulty scheduling a ride, someone will help you arrange transportation. |
| Mental Health/ Substance Abuse (covered by Medicaid) | Call your local DSS office. |
| Are you hearing, speech or sight impaired? If so, we can help you. Call us at these special numbers. | (866) 912-3609 for Absolute Total Care telecommunications device calls (866) 735-8583 (TTY) / (800) 735-2905 (Voice) for South Carolina Relay service calls. |
