Phone Directory

Member Services Phone 1-866-433-6041
Fax  1-866-912-3610
TTY 711
NurseWise® Services 1-866-433-6041, option 7
To Change Your Doctor 1-866-433-6041
Dental & Vision Questions/Problems (covered by Medicaid) 1-877-552-4642
Pharmacy Questions/Problems 1-866-433-6041
MemberConnections 1-866-433-6041
Start Smart for Your Baby® 1-866-433-6041
Language Assistance 1-866-433-6041
County Transportation Services (covered by Medicaid) Non-emergency transportation requires prior approval by the South Carolina Department of Health and Human Services (SCDHHS). Members should contact the SCDHHS Call Center at 1-888-549-0820 to find out which transportation broker (Logisticare or MTM) serves your county. Call Absolute Total Care Member Services at 1-866-433-6041 if you have difficulty scheduling a ride, someone will help you arrange transportation.
Mental Health/ Substance Abuse (covered by Medicaid) Call your local DSS office.
Are you hearing, speech or sight impaired?  If so, we can help you.  Call us at these special numbers. TTY 711