Member Resources

Absolute Total Care is committed to providing our members with the tools they need to ensure the best possible care. In this section, we provide information and resources. This includes the member handbook, forms and more. Please view the listing on the left or below:

Welcome Members
Member Handbooks and Forms
Member Rights and Responsibilities
Helpful Links
Caregiver Resources
Complaints and Appeals
Reporting Fraud, Waste and Abuse
Quality Improvement Program
Preventive Guidelines 
Member Advisory Council
Transition of Care
Advance Directive 

If you need help understanding any of the information, please call Member Services at 1-866-433-6041 (TTY: 711).

Don’t forget, you also have access to helpful tools through your Absolute Total Care online account