Absolute Total Care Blog

CentAccount Program Change Alert

Dec. 17, 2010 | Author: brharper | No Comments »

Effective January 1, 2011, CentAccount funds cannot be used to buy over-the-counter medicines without a prescription. This change is being made as a part of the federal government’s Affordable Care Act. If you have any questions, please call Member Services at 1-866-433-6041 (TTY 1-866-912-3609).

This entry is filed under News.

CentAccount Program Change Alert

Dec. 17, 2010 | Author: brharper | No Comments »

Effective January 1, 2011, CentAccount funds cannot be used to buy over-the-counter medicines without a prescription. This change is being made as a part of the federal government’s Affordable Care Act. If you have any questions, please call Member Services at 1-866-433-6041 (TTY 1-866-912-3609).

This entry is filed under Blog.

Absolute Total Care Earns Accreditation from Leading Health Care Quality Organization

Oct. 19, 2010 | Author: brharper | No Comments »

Absolute Total Care, a wholly-owned subsidiary of Centene Corporation, today announced it has received the prestigious New Health Plan accreditation from the National Committee for Quality Assurance (NCQA), a private, not-for-profit organization that sets standards for monitoring and improving healthcare quality.

NCQA New Health Plan Accreditation is a nationally recognized evaluation that purchasers, regulators, and consumers can use to assess managed care plans. The voluntary review process evaluates how well a new health plan manages all parts of its delivery system — physicians, hospitals, other providers and administrative services — in order to continuously improve health care for its members.

NCQA’s New Health Plan Accreditation Program applies to health plans that are less than 36 months old. The program is distinct from NCQA’s Health Plan Accreditation Program. To determine a health plan’s New Health Plan Accreditation status, NCQA officials implement a rigorous evaluation including surveys consisting of on-and off-site reviews of the organization by a team of physicians and managed care experts. 

“We are pleased to be recognized by NCQA for the quality and service we provide to our members in South Carolina,” said Aaron Brace, Absolute Total Care President and CEO.  “Working closely with provider partners, healthcare quality and outcomes are top priorities for Absolute Total Care,” added Brace.  “Our members can feel confident knowing that their health plan has met NCQA’s high standards.”

Regarding Absolute Total Care’s accreditation, NCQA President Margaret E. O’Kane added comments about the company’s willingness to undergo the organization’s voluntary evaluation.

“Health plans that step forward to participate in NCQA’s New Health Plan Accreditation program early on in their history are to be especially commended,” said O’Kane. “Our standards are rigorous, and by meeting them Absolute Total Care has shown that it is well designed and serious about the quality of care it provides.”

About Absolute Total Care
Absolute Total Care is a South Carolina Medicaid health plan. Absolute Total Care is a wholly-owned subsidiary of Centene Corporation, a leading multi-line healthcare enterprise offering both core Medicaid and specialty services. Information regarding Absolute Total Care is available via the Internet at www.absolutetotalcare.com.

About the National Committee for Quality Assurance
Celebrating its 20th anniversary in 2010, NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers.

This entry is filed under News.

Town Hall Meetings Offered Throughout the State

Oct. 11, 2010 | Author: ggoins | No Comments »

In an effort to continue providing you and your staff with the very best service, we are scheduling a series of TOWN HALL meetings at convenient locations throughout the state. The meetings will be mini-orientations but will also allow you the opportunity to meet with our leadership and ask any questions you may have. Agenda items include discussion on (1) Eligibility, (2) Authorizations, (3) Claims Submissions, (4) CentAccount™ and other value-added benefits, (5) Changes in SC Medicaid and (6) Open forum.

There will be two sessions scheduled for each location – 10 a.m. and 2 p.m. Since space may be limited, please fax your completed form to 866-912-3605, ATTN: Town Hall Meeting RSVP. The RSVP form can be found on our website at www.absolutetotalcare.com. Click on the Provider tab and then the Provider Post link.

October 12

Greenville Hilton-Greenville

45 West Orchard Park

October 19

Charleston Hilton Garden Inn

5265 International Boulevard

October 20

Florence Hilton Garden Inn

2671 Hospitality Boulevard

October 21

Columbia Embassy Suite

200 Stoneridge Drive

October 26

Rock Hill Baxter Hood Center

452 South Anderson Road

This entry is filed under News.

PaySpan Health Webinars Schedule for Providers October/November

Oct. 11, 2010 | Author: ggoins | No Comments »

Sign up for a FREE PaySpan Health Training Webinar today!

During the webinar, the following topics will be covered:

  • Viewing News & Alerts
  • Working with New Payments
  • Using the New Posting & Denial Reports
  • How to Use Account & Payer Management
  • Search for Remits using Document Archive Search
  • User Administration
  • Mailbox Management
  • Questions & Answers

Please click one of the links below to register for the meeting of your choice.

Space is limited!

 ***PLEASE NOTE ALL WEBINAR TIMES ARE EASTERN TIME***

Wednesday, October 20th, 2010 – 4PM EASTERN TIME

 https://www2.gotomeeting.com/register/235954834

Wednesday, October 27th, 2010 – NOON EASTERN TIME

 https://www2.gotomeeting.com/register/787755755

Wednesday, November 3rd, 2010 – 10AM EASTERN TIME

 https://www2.gotomeeting.com/register/296579867
 

To speak with one of our Provider Services Specialists, please call 1-877-331-7154. The Provider Services Team is available Monday through Friday, from 7am to 9pm Eastern Time.

Thank you for using PaySpan® Health.

This entry is filed under News.